Terms & Conditions

ANNY TRADE

We offer an online software as a service (SaaS) through our website https://www.anny.trade (the “Website”).

Our software (“Software”) allows you to trade and invest in crypto assets through an automated cryptocurrency trading robot (“bot”), which you have full control over and can configure as you wish or best suit you. With Anny.trade, you can expedite negotiations by automating the reception of signals (“signals”) from signal providers to send orders directly to the Exchanges.

Terms and Conditions
These terms and conditions (the “Terms”) apply to the relationship between Anny.trade and you for any use of the Website and the Software that Anny.trade offers. You can't use the Software without accepting these Terms.

Definitions

Anny.trade: A product developed and licensed by MECABOTS, a company incorporated under Brazil's law. Anny.trade is also referred to as "we".
User(s): Individual private person(s) or legal entity that makes use of the Website or Software. Users are also referred to as "you".
Software: Technology system developed to allow users to configure buy and sell cryptocurrency orders for Exchanges available in the crypto market. The Software is available at https://www.anny.trade.
Signals: Information provided by third parties (signal providers) that evaluate the cryptocurrency market and provide users with signals and trading opportunities. Users have the option to configure the Software in such a way that it will automatically buy and sell cryptocurrencies based on Signal information.
Telegram: Cloud-based instant messaging service, which enables Anny.trade to receive buy and sell orders from end-users to Exchanges.

Registration and Personal Account
If you'd like to use our Website and Software, please visit https://www.anny.trade. You will need to register and create a personal account.

You must protect your account login details and keep your password strictly secret. We will assume that all actions taken on your account are done by you or under your supervision.

You agree to provide updated, complete, and accurate information about your account. You agree to promptly update your personal account as necessary so we can contact you if necessary.

All questions and directions transmitted to the contacts entered in your personal account will be considered received by you.

Offers and Prices
All offers and free trials on the Website are voluntary. As long as free offers and trials are used, they are always subject to these Terms.

Prices on the site do not include taxes and expenses.

Prices for using Anny.trade may be adjusted annually, always in the first calendar month of each year. Prices may also be readjusted with the availability of software updates, which means implementing new features or technology using Anny.trade.

Subscription and Payment
You need a subscription in order to use the Website and the Software. Subscriptions are offered for a fixed amount per month and/or per year. You can get a subscription at https://www.anny.trade.

Anny.trade offers different subscription plans. Each plan differs in the number of positions, currencies selected, frequency of market scanning, and the amount of support. You can find all plans at https://anny.trade/#pricing.

Anny.trade will give the user access to the Software immediately after the subscription is completed.

Users can use and configure several signals within the Software based on a subscription and can subscribe to several third-party signal providers.

The subscription amount will be billed automatically each month. The payment methods are those shown on the Website and may be changed without prior notice, and it's up to the user to make the necessary adjustments for billing. The unavailability of balances for payment will generate an automatic suspension of the service.

A monthly subscription will be made on a recurring basis and will continue for a month-to-month period unless the user cancels the subscription before the expiration of the paid period.

The cancellation request will result in the interruption of the use of the system and suspend the monthly billing in relation to the subsequent period, with no proportional refunds being granted in relation to the current month.

For the calculation of the monthly usage period, the day of contracting the system or upgrading the contracted version will be considered.

An annual subscription will be automatically extended upon expiration for the same period unless the user cancels the subscription before the expiration of the paid period. The user can cancel the subscription until the end of the term already paid. The user account will remain active for the period the user has already paid.

Fair Use of Our Website and Software
By using our site and software, you declare to be at least 18 years old.

You may not use the Website and the Software in such a way that you violate Dutch/Brazilian law (according to nationality in the registration and/or billing country) or any other applicable laws and regulations.

Relationship with Third-Party Software
To enable trades with crypto assets, Anny.trade needs the user data to access the trading platform, and the user needs to have an open, active, and properly released account with at least one of the Exchanges in order to enable the interface, as disclosed on the website.

Privacy
Anny.trade respects your privacy and follows the General Data Protection Regulation (GDPR). When you make use of our Website and Software, we collect certain personal data from you. In our Privacy Policy, you can read what personal data we collect and for what purposes. You can find our privacy policy here.

Intellectual Property
Anny.trade is licensed and owns all intellectual property rights related to the Software, including but not limited to patents, trademarks, copyrights, and domain names.

Helpdesk
Anny.trade has a helpdesk where the user can ask questions about the Website and the Software. Please note that Anny.trade only provides support regarding the functioning of the Website and Software. All operations and interactions between signal providers and exchanges are the sole responsibility of the user.

Risks
The user is aware of the risks associated with the possession, trade, and use of crypto assets and assumes full responsibility for these risks.

Responsibilities
Anny.trade is not responsible for:

The proper functioning of (hyper) links provided by the Website or Software;

The quality of any template containing signal configurations provided by Users on the Site;

Any financial benefit or loss Users may experience through the use of the Site or Software;

The security of the user's mobile device, login details, and/or password;

Any damage or alteration to user equipment due to the use of the Site or Software.

Indemnification
Users will indemnify, defend, and hold Anny.trade harmless from all liabilities, damages, and costs (including settlement costs and reasonable attorney's fees) arising from third-party claims related to:

Any damage resulting from the User's behavior related to the use of our Website and Software;

Violation by the user of these Terms or any applicable law or regulation.

Complaints, Comments, and Suggestions
Anny.trade strives to provide the best possible service. If you have a complaint, comment, or suggestion, you can contact us at support@anny-trade.zendesk.com. Please provide your contact details, a description, and a clear reason for your complaint. Complaints are usually processed within 7 business days.